Orders will not be dispatched until payment has been received in full and meenasong.com.au is satisfied with the integrity of the order. Without limiting the operation of any other terms and Conditions herein, meenasong.com.au is not responsible for any loss or damage caused by late delivery or cancellation of an order. Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

It is your obligation to enter the correct delivery address details at the time or ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver gifts by the estimated delivery date. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. It is the responsibility of the customer to inform Meena Song Contemporary Jewellery if an order does not arrive. Once we learn an order has not arrived by the due date we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.